How Do I Cancel My Subscription?
If you're having any problems, or you're not sure how to get the most out of your membership, please contact us! We are happy to help resolve any problems and/or make suggestions. But, if for whatever reason you aren't satisfied, or need to go off the grid for a while, here's how to cancel:
If you paid/subscribed via our WEBSITE:
- Login to your account in a web browser
- Visit your Account page here (or by going to Account > Manage)
- Click the Cancel button and confirm that you'd like to cancel
- Cry a little bit inside. 😓
If you have any trouble, contact us and we'll get you cancelled as soon as we can. It may take a few days, but rest assured, if your account renews before we get a chance to cancel, we will make sure you get a refund.
If you paid/subscribed via the MOBILE APP (Google Play or Apple App Store):
Subscriptions purchased via the app are handled differently. Please read here: Billing Support for In App Purchases