Why Isn't This Unit Showing 100% Complete?

If you completed a Unit, but it's showing less than 100% complete, here are the most common explanations:

  • Open the Unit to see if any of the Learning Notes are missing a checkmark. If so, open the Learning Note, scroll to the bottom, and click "Mark as Complete".
  • We recently added a new Lesson to many A1 and A2 Units — it's the one called "Choose the Best Reply". Since it's new, you may not have had a chance to complete it as you were working through the Units the first time. How you handle these new Lessons is up to you: you could simply ignore them, you could go back and complete each one individually now, or you could save them for later (many learners like to work through the Units a second time 😉).
  • Make sure you're logged in

Note: Completing a Learning Note or Lesson will move you to that point in the Units in terms of "What's Next", but you aren't stuck there. You can just open the correct Unit and select what you want to do next in order to continue where you left off.


If none of those situations applied to you, there could be a technical issue. 😮 Contact us and we'll be happy to take a look!

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